Read at Google

I absolutely love bringing my vehicle for all my maintenance and services to Berg Volkwagon. I have brought my vehicle 4 times to this dealership. They have gone above and beyond for me on every single occasion. I did not purchase my vehicle from them due to already having it and moving to Arizona from out of state. The first time I brought the vehicle was for my 30K maintenance. The team members in the service dpt were very polite and professional. The pricing was very competitive and they made sure I was getting the best deal possible. The second time I brought my vehicle in was for my ac malfunctioning. I dropped off the vehicle immediately and they took the vehicle and serviced it under my warranty. They also gave me a very nice SUV for a loaner. The vehicle was ready in 2 days. Great experience BEL KARAM was incredible and very informative. He truly cares for customers. The 3rd time I took my vehicle in was for new tires. BEL KARAM prices matched and offered me an offer I could not resist. He was also able to get me a loaner vehicle while my tires where getting install and rotations completed. There was no point in taking the vehicle to 2 different places for a slightly cheaper price. Thank you Bel Karam.. The 4 time was for my 40K service and maintenance. Again Bel KAram provided all my services. He actually was able to get me a lower price than was initially being charged. They also dropped me off at my home and picked me up when my vehicle was ready. This is hands-down the best services for a Volkwagon in the valley. Prices are great service team is very polite and professional and informative. The entire experience has been great.  Thank you Berg Volkwagon, Bel Karam, JJAGAR Castillo, and all team members that repair and maintain my vehicle.

Read at Google

I absolutely love bringing my vehicle for all my maintenance and services to Berg Volkwagon. I have brought my vehicle 4 times to this dealership. They have gone above and beyond for me on every single occasion. I did not purchase my vehicle from them due to already having it and moving to Arizona from out of state. The first time I brought the vehicle was for my 30K maintenance. The team members in the service dpt were very polite and professional. The pricing was very competitive and they made sure I was getting the best deal possible.  The second time I brought my vehicle in was for my ac malfunctioning. I dropped off the vehicle immediately and they took the vehicle and serviced it under my warranty. They also gave me a very nice SUV for a loaner. The vehicle was ready in 2 days. Great experience BEL KARAM was incredible and very informative. He truly cares for customers.  The 3rd time I took my vehicle in was for new tires. BEL KARAM prices matched and offered me an offer I could not resist. He was also able to get me a loaner vehicle while my tires where getting install and rotations completed. There was no point in taking the vehicle to 2 different places for a slightly cheaper price. Thank you Bel Karam..  The 4 time was for my 40K service and maintenance. Again Bel KAram provided all my services. He actually was able to get me a lower price than was initially being charged. They also dropped me off at my home and picked me up when my vehicle was ready.  This is hands-down the best services for a Volkwagon in the valley. Prices are great service team is very polite and professional and informative. The entire experience has been great.   Thank you Berg Volkwagon, Bel Karam, JJAGAR Castillo, and all team members that repair and maintain my vehicle. 

Read at DealerRater

Read to the End: In January of this year I bought my VW new from Berge. I was originally satisfied until I realized there were somethings that may have been oversold about my car. It lead to some frustrating dealings with both the salesman that had sold me the car and the service department. It lead me to take my car to a different dealership when I needed my first oil change. Fast forward to a couple of months ago when I was having problem with the computer attached to the transmission. The other dealership couldn't get my car in for almost a week and was ok with me driving on it. I decided because of it being a transmission issue that I needed to get it in right away if I could. So I drove over to Berge and thankfully Bel, the service adviser and Vince, the service manager, were both extremely helpful in not only getting my car in for service but providing me with a loaner vehicle for several days as this happened on a holiday weekend. They got my car fixed before the appointment would have happened at the other dealership. Then yesterday I got a flat tire and needed a whole new one. I spoke with Bel over the phone and he promised to get it delivered within one day, and he also beat Discount Tire's price including installation. And he delivered on both. Thank you Bel, Vince, and Berge VW. We may have started out rough but you have definitely brought my business back.

Read at Google

Read to the End: In January of this year I bought my VW new from Berge. I was originally satisfied until I realized there were somethings that may have been oversold about my car. It lead to some frustrating dealings with both the salesman that had sold me the car and the service department. It lead me to take my car to a different dealership when I needed my first oil change. Fast forward to a couple of months ago when I was having problem with the computer attached to the transmission. The other dealership couldn't get my car in for almost a week and was ok with me driving on it. I decided because of it being a transmission issue that I needed to get it in right away if I could. So I drove over to Berge and thankfully Bel, the service adviser and Vince, the service manager, were both extremely helpful in not only getting my car in for service but providing me with a loaner vehicle for several days as this happened on a holiday weekend. They got my car fixed before the appointment would have happened at the other dealership. Then yesterday I got a flat tire and needed a whole new one. I spoke with Bel over the phone and he promised to get it delivered within one day, and he also beat Discount Tire's price including installation. And he delivered on both. Thank you Bel, Vince, and Berge VW. We may have started out rough but you have definitely brought my business back.

Read at Google