Service Department

Our Location

Berge Volkswagen
385 W. Baseline Road
Gilbert, AZ 85233

Service: 480-559-8170
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Volkswagen Service In Gilbert, AZ

Everyone who drives a Volkswagen model eventually needs VW service. Major repairs, routine maintenance, and part replacement are our specialty here at Berge Volkswagen, as our certified technicians have the training to handle it all.

Bring us your toughest car problems as we are up for the challenge when it comes to VW maintenance. Visit us today after you scroll ahead to learn more about the difference our VW service center can make when it comes to the upkeep of your vehicle.

Too Many Services To Count

We offer a wide array of services here at Berge Volkswagen in our Volkswagen service center. Six days of the week, our team is available to help solve all your car problems the right way by using our knowledge and stock of factory parts.

Here are a few of the services we offer at our dealership:

  • Engine diagnostics
  • Oil change
  • Fluid leaks
  • Suspension concerns
  • Brake service
  • Cosmetic repairs
  • Safety recalls
  • Battery replacement
  • Tire services
  • Factory part installation
  • Routine maintenance

Volkswagen models in Phoenix, AZ, are known for their low-cost maintenance solutions, and bringing your car to us ensures its longevity. We even have the maintenance schedules for 2001 and newer Volkswagen models, so you know when it's time to bring your car into the shop. You can schedule service online or by giving us a call as one of our associates is waiting to put you on a path toward solving all your car needs.

Order Factory Parts Made for Your Volkswagen Model

You might already know what parts you need to fix your vehicle, and we are happy to order them for you. Fill out our order form online with your basic information, tell us the parts you need, then schedule their installation with our VW service center. If you aren't sure what you have to order, we can help you identify the exact part name and number.

We also offer payment plans through Sunbit, so you can finance more expensive parts purchases rather than pay for it all upfront. Choose between three-, six-, and 12-month plans after taking 30 seconds to fill out the application. If you want more details about this program before ordering your Volkswagen parts, then explore the tab in the navigation menu or ask us during your visit to our dealership, which is in Gilbert, AZ.

Need New Tires?

Begin your next adventure the right way by purchasing a new set of tires before the start of your journey. They are made for your VW model, and you can have them professionally installed by our certified technicians with VW service. Tell us what vehicle you drive, and we will show you your options for a fresh set of wheels, as well as any available rebates.

Some of our VW tires are even eligible for 24-Month Road Hazard Coverage to add another degree of protection to your investment.

Been in an Accident? Contact Our Collision Center

Accidents happen, and when they do, our VW service department is here to help. We have partnered with Gerber Collision & Glass to provide repairs on cars that have undergone damage during an accident. With over 80 years of experience, they know how to complete your requests quickly and efficiently.

Each repair also comes with a Lifetime Guarantee as they have faith their work will last for the life of your vehicle.1 You can request a service estimate online or contact us today to schedule a time to bring your car into our VW service center.

Berge Volkswagen Service Puts the Customer First

Your car deserves top-of-the-line treatment during its visit to our VW service department, which is what we provide at Berge Volkswagen. We keep you in the loop from start to finish and develop creative, affordable solutions to all your vehicle problems.

Apply for a Volkswagen service credit card in minutes near Mesa and Chandler for exclusive financing offers and rebates. Schedule your next VW service appointment today and give yourself the benefits of expert care and incredible customer service.


1Warranty does not cover defects or damages related to rust, abuse, a subsequent collision or theft, stone chips, scratches, or improper care and/or maintenance. Please see in store for additional details.

Contact Information

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Meet Our Service Staff

Service Director Vince  Medina
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(480) 559-8170
I have been with the Berge Group since I was teenager. I have enjoyed and continue to enjoy working with awesome people. My wife and I have two boys that keep us very busy. As a Native Arizonian we like to try to escape to the beach or to the mountains.
Service Director
Vince Medina
Service Advisor Niko Atini
X
Service Advisor
Niko Atini
Service Advisor Alexander Hooten
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Service Advisor
Alexander Hooten
Service Advisor Brandy  McKinnon
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480-601-4108
Service Advisor
Brandy McKinnon
Generic Staff Photo
X
Service Advisor
Khoa Nguyen
Hospitality Lead Aleister Scully
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Hospitality Lead
Aleister Scully
Technician Tattoo  Munoz
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Technician
Tattoo Munoz
Technician Bobby  Donaldson
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Technician
Bobby Donaldson
Technician Tarence Bedonie
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Technician
Tarence Bedonie
Generic Staff Photo
X
Technician
John Crow
Technician Paul  Carolin
X
Technician
Paul Carolin
Technician Brendon Taulman
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Technician
Brendon Taulman
Recon Manager Art  Kruger
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480-833-0001
Born and raised in Mt. Iron, MN. I have been with Berge Mazda Volkswagen for 15 years. I enjoy taking daughter to dance class, spending time with my son working on his car and spending time with my wife.
Recon Manager
Art Kruger

Brandi was awesome in getting my 2018 VW Atlas serviced for the 50,000 mile checkup. Also bought the tire warranty when I bought my VW Atlas and was able to get the road hazard adjustment on my 2 tires- Well done Brandi!! Thanks so much for your help!!!

- Michael Aumer

Jordan Davis provided an excellent service. He is honest and made sure I had the best experience while at the dealership. I would recommend him as your sales expert.

- Daniel Almada

Scott Michael was fantastic. He got exactly the car I wanted in just 1 day, which is a miracle in this crazy auto market today. Berge VW gave me a fair price on my trade in. We continued with the same dealer in Washington for a long time, and we were hoping to create the same type of dealer...

- Linda Galperin

We are so happy with our experience at Berge Volkswagen! Scott, Joey and Jon all helped the process go smoothly and all worked together to find the perfect Tiguan for us! We are so grateful for their help and LOVE our new car!

- Katy Roundy

Bel at Berge Volkswagen is one of the best service people I have ever dealt with. He has always gone above and beyond the call of duty. Courteous, friendly and respectful. Ask for Bel the next time you bring your car in for service and he will treat you right!

- Regina Lue

Christian in the service department was a gem! He quickly addressed the issue I stopped in for with no appointment necessary. Very personable and friendly! Shout out to Vince as well! He happily facilitated and coordinated ever step of the speedy service :)

- Trigger’d USA

Brandy in the service department is awesome! She was kind and very easy to work with. Went above and beyond to get a stain on my interior that was left last time, out. If you’re able to work with her In the future you’ll be glad you did!

- Taylor Bowden

Five Star Experience!!! Brandy was able to get me an appointment in days not the 4-6 weeks stated by other VW dealerships. They were able to replace the front and rear brakes at zero cost to me. I have a 2021 Atlas which unfortunately comes with grinding and poor performing brakes. I have taken my...

- Michael Hale

I used to go to another VW dealership for my service and had numerous horrible experiences. Found Berge through Google and I am so glad I did. I happily make the extra 15 mile drive purely based on their customer service and attentiveness. So much so that I traded in my 2017 Atlas for a brand new...

- Chrissy Flores

I bought the new 2021 VW Arteon from Berge Volkswagen last year and my sales experience was exceptional. I was able to get the vehicle I wanted with the financing incentives from VW Credit. My trade in value was unbelievable and helped me get into the car of my dreams. The whole purchase experience...

- Jared Mease

Brandy was a great help to me at Berge. She was professional, proficient, worked well with her team to get me what I needed. She also explained everything to me so I understood the process and taught me a few tricks with me car. I really appreciated her work ethic and kind demeanor. - Laura

- Laura

Great experience, definitely would come back for business. Customer service was great, Rohaine was a very polite sales agent and the staff in general was very helpful. They exceeded my expectations on price and service

My experience with Berge Volkswagen was the best experience at an auto dealer I have had in my life. I've made several purchases before but this was the quickest, the easiest and with ZERO pressure. It did not hurt that I knew what I wanted but I also received the support and knowledge of Berge,...

I have never in my life been to a dealership and it literally didn't take all day. We got there late and Bob Weaver helped us with finding the vehicle we could not live with out :)! He was very friendly and pleasant to work with. The process was so fast we were done and going home with our new...

Great services, Taylor is very good at what he does and I appreciate him taking the time to help me with my car. Thank you everyone.

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FAQ About Volkswagen Service Options

The certified technicians inside our Volkswagen service center are wizards when it comes to car care. Instead of a magic wand, our mechanics wield extensive knowledge, skilled craftsmanship, and a dedication to safety.

If you're not sure what's up with your car, we can diagnose it quickly and get to work on a solution. Here are some questions we typically answer inside our showroom from drivers that want to know more about our official Volkswagen service center.

Can Volkswagen models be serviced anywhere?

Volkswagen cars run at peak performance levels when you service our models at an official VW service center. When you enter a genuine VW dealership like ours, you can breathe a sigh of relief. We only use genuine VW parts for replacement and prioritize your car's safety.

Are Volkswagen models expensive to service?

Take advantage of our VW service specials and save on your car service. We offer a rotating collection of specials for you so that you can take care of your car. Save on Volkswagen parts replacements, brake service, oil service, filters, and more.

How often should my VW vehicle be serviced?

One of the ways that you can avoid car trouble and worrisome car repair down the road is by consistently servicing your car. Check in with your recommended maintenance intervals and pay attention to your odometer. When it's time to bring your car in for a specific part or service, check our website for special savings opportunities.

Berge Volkswagen - Frequently Asked Questions(FAQ)

Other VW Parts & Service in Gilbert, AZ